Terms & Conditions


This PUSAT BINAAN SDN BHD Sales Terms and Conditions (“Terms and Conditions”) defines the agreement between PUSAT BINAAN SDN BHD (“PBSB”) and you in regards to the sale and purchase of any items on PAM ONLINESTORE. Please read these Terms and Conditions before you purchase any products from PAM ONLINESTORE. By register an account on PAM ONLINESTORE you agree to be bound by these Terms and Conditions. By placing orders and making purchases through this website you are deemed to have read, accept and agreed to abide this Terms and Conditions.
PAM ONLINESTORE is referred to as “we”, “us” or “website”. We reserve the right to revise, change, modify, alter or amend this Terms and Conditions at any time without prior written notice. Please visit this page regularly to review for the current terms. Your access or use of the features and services of PAM ONLINESTORE will be deemed as an irrevocable acceptance of such revisions, changes, modifications, alterations or amendments.

Acceptance of Terms

You must be eighteen (18) years of age and above in order to use and access the features and services and make purchases on PAM ONLINESTORE. By accessing and using the website you represent and warrant that you are a legal adult, you are fully able and legally competent to enter into a binding contract with us and comply with all the terms and conditions stated herein. If you are under eighteen (18) years old, your parent or legal guardian may purchase the items on your behalf. Otherwise, we may refuse service, cancel orders or terminate your account.

Registration and Order

You must register an account with us before placing an order. To do this, you must fill in the required info(s). Upon registration, your account is duly created.
We shall verify and validate your order upon receiving it. We will refuse, reject or not accept orders in the event of following reasons:

  1. if the product you ordered is unavailable (out of stock or damaged);
  2. the description of the product or its price is incorrect;
  3. your payment instruction is denied by your bank/credit card;
  4. we believe that your transaction is void (please refer to voidable transactions); or
  5. your personal information are incorrect or false.

Username and Password

You are solely responsible for maintaining the confidentiality of your username and password to any other person. You are not to disclose your password to any other person. You are responsible for the use of your account, whether or not authorized by you.

You shall immediately notify PAM ONLINESTORE if it comes to your knowledge that your password has been compromised or there has been unauthorized use of your account.

PAM ONLINESTORE shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorized use of your login name and password.

Product Descriptions

All products’ descriptions, images and information posted on the website are provided directly by the publisher or distributor of such item. PAM ONLINESTORE does not represent or warrant that the descriptions of such items are accurate or complete.

Sale of Contract

Your order for purchase constitutes an offer which is subject to this Terms and Conditions. We reserve the right to accept or reject your offer at any time for whatever reasons. After you have placed your order, we shall send you an acknowledgement receipt of your order. Upon verification of your order by us, we shall accept your order and the product will be delivered to you.


The prices of the items are shown on the website. However prices may change from time to time without prior notice. The final price that you shall pay shall be the price that is displayed on the website. All prices and charges are in Malaysian Ringgit. If the price shown or displayed is incorrect, please notify us and we will contact you for further instructions.

Payment Terms

PAM ONLINESTORE (shipper) shall not entertain any request(s) from the customer (consignee) for cancellation or refund of the confirmed order(s).

All prices are in Malaysian Ringgit and inclusive of Goods and Services Tax (“GST”). Should there be any additional charges, such as postage charges & handling charges, it will be notified to you through the displayed on the total amount on the website upon checkout.

The modes of payments available on PAM ONLINESTORE are as the following: -

a) Prepaid – credit card, debit card & online banking;

Please note that there may be additional terms and conditions imposed by the issuing banks/financial institutions for modes of payments via credit card, debit card and online banking. You are responsible to ensure that you comply with the said terms and conditions. You are deemed to be the rightful owner of the bank account, credit card and debit card and legally competent to use such payment method.

When you make payments via credit card, debit card or online banking, please keep the payment receipts with you as evidence of payments.

We shall reject your order if a credit card or debit card payment is rejected or declined for any reason.

Credit Card

We accept all MasterCard & Visa credit cards issued in Malaysia. Please note that additional charges may be incurred by your issuer banks/financial institutions. Please refer to your banks/financial institutions for further information.

We take great effort in ensuring the security of your online transactions. Learn more about these security measures below.

1. MasterCard SecureCode and Verified by Visa

If you’re paying with a credit or debit card, MasterCard SecureCode and Verified by Visa will add another layer of security to your online transactions, helping protect against unauthorized use of your card.
During checkout, you will be greeted with a personal message that you have previously set – this helps ensure that you are not dealing with a fraudulent website. Next, you will be asked for your own secret password to confirm your identity.
If you have not yet registered for MasterCard SecureCode or Verified by Visa, you may be asked to do so during the checkout process. You will then be redirected to your bank's website to complete the registration.

2. VeriSign

Our website is a trusted VeriSign secure site, which is an independent, industry-recognized system that allows you to validate the ownership and security of any website.
By using the VeriSign SSL digital certificate, all sensitive data you send through, e.g. your name, address, and credit card number, are encrypted and converted into code before being securely transmitted over the Internet.
In simple terms, your personal information is constantly protected from interception and misuse by unwanted parties whenever you perform a transaction on our website.

3. 3-D Secure

Provided free by your bank, 3-D Secure provides additional protection and security whenever you use your credit card for Internet purchases.
The service involves a simple verification process using a personal message and password during checkout. The personal message ensures that you are dealing directly with your bank and not a ‘phishing' site, while your password will help confirm your identity.
If you have not enrolled for 3-D Secure, you will be required to log on to your respective bank's website to register before you can complete your online booking.

Debit Card

All Visa, Master, MyDebit debit cards issued by local banks/financial institutions are accepted. Please refer to your issuing bank/financial institutions for further information on additional terms if any.

Internet Banking

You need to sign up and register internet banking with banks/financial institutions that provide internet banking service for your bank accounts. Your banks/financial institutions may charge additional fees for this mode of payment. Please refer to their terms and conditions.

Voidable transactions

We reserve the right to cancel your order, stop delivery or reclaim the product that has been delivered to you, if we believe that you have committed fraud, impersonate another person to purchase products, use another person’s account and banking account to make payments, breach any terms mentioned herein or fail to comply with any terms and conditions published on the website. If you fail to return the products upon demand or settle payments upon demand, we reserve the right to take legal action against you.

Suspension or Termination of Account

The following events (which is not exhaustive) will entitle us to suspending or terminate your account temporarily or indefinitely:

You breach the Terms and Conditions and/or other terms and conditions notified by us;
You provide us with wrong, inaccurate, incomplete or false information;
You perform fraudulent activities or fraudulent activities are performed by third parties under your account; and
You use another person’s banking account to pay for products that you ordered.

Privacy Policy

PAM ONLINESTORE may disclose to third parties certain aggregate information contained in your registration applications, but PAM ONLINESTORE will not disclose to any individual your name, address, e-mail address, or telephone number without your prior consent except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings.

Allowed Content for reviews and comments

You or visitors may post reviews, comments, suggestions, ideas or questions regarding the product through the website. We shall remove or edit any content that is obscene, indecent, violent, offensive, defamatory, illegal, threatening to public health and safety, infringing intellectual property rights, invading privacy or anything that violates the regulations of the Malaysian Communications and Multimedia Content Code. The content must not contain viruses, consist of mass mailings or “spam”.

You represent and warrant that the content that you post is owned by you or you control all the rights to the content that you post, that the content is accurate and will not cause injury to any person or entity. By appearing or posting on the website, you hereby grant us, our affiliates, subsidiaries, agents and distributors the right to use, copy, display, adapt, transmit, distribute, publish and promote the said content in any medium for marketing and promotion purposes or otherwise for any other purpose.